As part of the order process, YourCustomItems.com provides tracking information for each order. You will be able to track your order on-line and see when it is delivered.
Although YourCustomitems.com does everything in their power to package items so that they are not damaged, once they are shipped they have no control over the package until you receive it. Please use our Contact Us page to make arrangements about getting a replacement shipment.
Each order on YourCustomItems.com has a flat rate shipping charge. You can add multiple items to the same order and still be charged only the flat rate shipping charge. Please review YourCustomitems.com for the standard shipping charge rate.